Versand

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times We offer shipping within Austria and across the EU. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

International Shipping We currently ship to countries within the European Union. If your country is not available at checkout, please contact us and we'll do our best to accommodate your order.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Delays We are not responsible for delays caused by customs, postal services, or other circumstances beyond our control.

Contact For any shipping-related questions, please reach out to us at customer.service@scentmentstore.com